Light Up Board Troubleshooting
Need help with the Light Up Board? Follow our troubleshooting guide
Having trouble with the Electric Paint Lamp Kit? Are the lights on your Light Up Board spinning? Does it not work as intended? This guide will help you troubleshoot the cause and solution if your Light Up Board is not working as intended. Please read each step carefully, as each detail counts!
Electric Paint only conducts when dry. If it is not completely dry, it will not work. You can check that it is dry by gently touching the paint. If it feels tacky or smudges off on your finger, leave it to dry for a couple of minutes longer. Watching paint dry can be tiresome, so why not check out one of our blog posts or make posts in the meantime!
A short circuit happens when the paint bridges paths where it shouldn’t. This can be a connection between your painted switches on the paper template, or across the electrodes on the Light Up Board. If your paint wasn’t dry when you attached the Light Up Board, the twist may have smudged paint across.
If this happened, don’t worry! You can fix this by removing your board and cleaning it, or by tidying up your artwork. To clean the electrodes you can either chip the paint away if it’s dry, or clean it with a baby wipe or damp towel. Make sure the board is not connected or powered on when you do this!
Sometimes when you cold solder to the Light Up Board the connection may not be good. Check that your electrodes and Electric Paint template have a good contact. Does it look like there is some space for some more Electric Paint? If yes, then apply a bit more Electric Paint and wait for it to dry. Make sure not to short circuit when you do this!
If there isn’t any space to apply more Electric Paint, then there is another trick: Apply some Electric Paint to the edges of the sensors and the Electric Paint track. Wait for it to dry and try lighting your board up again.
If all the steps above fail, then it might be that you are touching the electrodes of the Light Up Board when you power it up. When the Light Up Board is powered up, it quickly calibrates the sensors depending on its environment. If you are touching the sensors while it calibrates, then the board reads you touching the sensors as its base level and isn’t able to register any actual touches. To avoid this, it’s best practice to first plug in the cable into the Light Up Board, and then power it up.
If none of the above steps is helping with your problem, send us an email at email@example.com and we’ll be happy to help you.