Light Up Board Troubleshooting
Need help with the Light Up Board? Follow our troubleshooting guide
Having trouble with the Electric Paint Lamp Kit? Are the lights on your Light Up Board spinning? Does it not work as intended? This guide will help you troubleshoot the cause and solution if your Light Up Board is not working as intended. Please read each step carefully, as each detail counts!
Step 1 Spinning LEDs
If the LEDs of the Light Up Board are spinning, then one or more connection isn’t right. Each mode of the Light Up Board requires it’s own connection of electrodes. If you connect the electrodes differently, the lights start spinning. This can be a connection between your painted switches on the paper template, or across the electrodes on the Light Up Board.
In order to check, please examine the Light Up Board carefully. Did you accidentally create a connection between two electrodes that you didn’t want? Either on the template or on the Light Up Board? If it’s on the template, just cut the connection out, if it’s on the Light Up Board simply wipe the excessive paint away or chip away.
Sometimes, the accidental connection can be underneath the board. For example, if your paint wasn’t dry when you attached the Light Up Board, the twist may have smudged paint across. Carefully remove the board and inspect the board from underneath and see if any paint smudged.
Step 2 Sensors not working or behaving unexpectedly
If you are touching the paint and it’s not working as expected, either the paint hasn’t fully dried, the paint is too thin or the connection between the Light Up Board and paint isn’t strong enough.
Electric Paint only conducts when dry. If it is not completely dry, it will not work. You can check that it is dry by gently touching the paint. If it feels tacky or smudges off on your finger, leave it to dry for a couple of minutes longer.
Check that your electrodes and Electric Paint template have a good connection. Does it look like there is some space for some more Electric Paint? If yes, then apply a bit more Electric Paint and wait for it to dry. Make sure not to short circuit when you do this!
If there isn’t any space to apply more Electric Paint, then there is another trick: Apply some Electric Paint to the edges of the sensors and the Electric Paint track. Wait for it to dry and try lighting your board up again.
Step 3 Miscalibrated Sensors
If all the steps above fail, then it might be that you are touching the electrodes of the Light Up Board when you power it up. When the Light Up Board is powered up, it quickly calibrates the sensors depending on its environment. If you are touching the sensors while it calibrates, then the board reads you touching the sensors as its base level and isn’t able to register any actual touches. To avoid this, it’s best practice to first plug in the cable into the Light Up Board, and then power it up.
If none of the above steps is helping with your problem, send us an email at email@example.com and we’ll be happy to help you.